Accessibility Statement

1. Our Commitment

FARM & TABLE LTD is committed to making farmandtable.co.uk accessible and easy to use for as many people as possible, regardless of age, ability or technology.

We believe everyone should be able to browse our products, place orders and access information with confidence.

Accessibility is an ongoing commitment and forms part of our approach to delivering an inclusive online shopping experience.

2. Accessibility Standards

We aim to design, develop and maintain our website in accordance with the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, wherever reasonably practicable.

These internationally recognised standards are based on four principles:

• Perceivable
• Operable
• Understandable
• Robust

We continually review our website against these principles as new features and content are introduced.

3. Accessibility Features

Where reasonably practicable, our website is designed to include:

• Clear and consistent navigation.
• Responsive layouts for desktop, tablet and mobile devices.
• Logical heading structures.
• Readable typography.
• Appropriate colour contrast.
• Keyboard-accessible navigation.
• Alternative text for meaningful images.
• Clearly labelled forms and controls.
• Descriptive links and buttons.
• Zoom compatibility without loss of functionality.
• Support for commonly used assistive technologies.

4. Shopping Experience

We aim to make the online shopping process as straightforward as possible by ensuring:

• Products are clearly categorised.
• Pricing is easy to understand.
• Checkout forms are clearly labelled.
• Error messages are understandable.
• Important information is presented clearly.
• Customers can easily locate delivery and contact information.

5. Assistive Technology

Our website is intended to work with commonly used assistive technologies, including:

• Screen readers.
• Screen magnification software.
• Speech recognition software.
• Keyboard-only navigation.
• Browser accessibility features.

Compatibility may vary depending on browser versions, operating systems and assistive technology software.

6. Browser Compatibility

We aim to support current versions of major web browsers, including:

• Google Chrome.
• Microsoft Edge.
• Mozilla Firefox.
• Apple Safari.

For the best experience, customers should ensure their browser and operating system are kept up to date.

7. Third-Party Services

Some areas of our website rely on services provided by third parties, including:

• Payment gateways.
• Delivery tracking.
• Embedded maps.
• Customer reviews.
• Social media integrations.
• Analytics tools.
• Marketing platforms.

While we choose reputable providers, we cannot guarantee the accessibility of third-party websites or services outside our direct control.

8. Alternative Formats

If you require information published on our website in another format, we will make reasonable efforts to provide it where practicable.

Alternative formats may include:

• Accessible PDF.
• Microsoft Word.
• Plain text.
• Large print.

Requests will be considered individually.

9. Reporting Accessibility Issues

If you experience difficulty using our website, we encourage you to contact us.

When reporting an issue, it is helpful to include:

• The webpage address (URL).
• A description of the issue.
• The device and browser being used.
• Any assistive technology being used.

We will investigate reported issues and aim to respond within a reasonable timeframe.

10. Continuous Improvement

Accessibility is reviewed as part of our website maintenance and development process.

We regularly:

• Review customer feedback.
• Assess website usability.
• Update accessibility features.
• Improve compatibility with assistive technologies.
• Review new guidance and best practice.

Where issues are identified, we aim to address them as quickly as reasonably practicable.

11. Related Documents

This Accessibility Statement should be read alongside:

• Privacy Policy.
• Cookie Policy.
• Website Terms of Use.
• Online Sales Terms & Conditions.

12. Changes to this Statement

This Statement may be updated from time to time to reflect improvements, changes to our website or developments in accessibility standards.

The latest version will always be published on farmandtable.co.uk.

13. Contact Us

If you require assistance or would like to provide feedback about the accessibility of our website, please contact:

FARM & TABLE LTD

105 High Street

Brentwood

Essex

CM14 4RR

Telephone: 07432 689620

Email: [email protected]

Website: https://farmandtable.co.uk

We welcome feedback and will use it to improve the accessibility of our website wherever reasonably practicable.