Food Safety & Allergen Disclaimer

1. Purpose

FARM & TABLE LTD is committed to supplying high-quality food products sourced from trusted producers and suppliers.

This Food Safety & Allergen Disclaimer explains the information we provide regarding allergens, food safety, storage, preparation and product handling.

This document should be read together with our Online Sales Terms & Conditions, Delivery Policy and Returns & Refund Policy.

2. Food Safety

We work closely with our suppliers and fulfilment partners to ensure products are prepared, stored, transported and delivered in accordance with applicable UK food safety legislation.

Every reasonable effort is made to maintain the cold chain and product integrity from dispatch until delivery.

Customers also play an important role in maintaining food safety after delivery.

3. Product Information

We aim to ensure that all product information published on our website is accurate at the time of publication.

Information may include:

• Product descriptions.
• Ingredients.
• Country of origin.
• Weight.
• Nutritional information.
• Cooking guidance.
• Storage advice.
• Allergy information.

Product specifications may occasionally change due to supplier updates, seasonal availability or manufacturing changes.

Customers should always refer to the product label supplied with the goods before consumption.

4. Allergen Information

We provide allergen information based upon information supplied by our producers and manufacturers.

Whilst every reasonable effort is made to ensure accuracy, recipes, ingredients and manufacturing processes may change without notice.

Customers with allergies or food intolerances should always check product labels before consuming any product.

If you require clarification regarding allergens before placing an order, please contact us before purchasing.

5. Cross-Contamination

Some products supplied through Farm & Table may be prepared, packed or processed in facilities that also handle allergens including, but not limited to:

• Cereals containing gluten.
• Milk.
• Eggs.
• Fish.
• Crustaceans.
• Molluscs.
• Peanuts.
• Tree nuts.
• Sesame.
• Soya.
• Mustard.
• Celery.
• Lupin.
• Sulphur dioxide and sulphites.

Although suppliers follow recognised food safety procedures, we cannot guarantee the complete absence of allergen cross-contamination.

Customers with severe allergies should carefully consider this information before purchasing.

6. Storage

Customers are responsible for storing products correctly immediately following delivery.

Products should be stored in accordance with the instructions provided on the product packaging.

Depending upon the product, this may include:

• Refrigeration.
• Freezing.
• Storage below specified temperatures.
• Protection from direct sunlight.
• Dry storage.

Failure to follow storage instructions may affect food quality and safety.

7. Use-By and Best Before Dates

Products may display either a Use By date or a Best Before date.

A Use By date relates to food safety and products should not be consumed after this date.

A Best Before date relates to product quality rather than safety.

Customers should always follow the date displayed on the product packaging.

8. Cooking Instructions

Where cooking instructions are provided, they are intended as general guidance.

Cooking times may vary depending upon:

• Appliance type.
• Portion size.
• Product thickness.
• Individual preferences.

Customers remain responsible for ensuring that products are thoroughly cooked where appropriate before consumption.

9. Product Appearance

As many of our products are naturally produced, variations may occur in:

• Colour.
• Size.
• Shape.
• Marbling.
• Weight.
• Fat content.
• Packaging.

These natural variations do not normally indicate that a product is defective.

10. Product Images

Images shown on our website are provided for illustrative purposes only.

Actual products may differ due to seasonal variations, supplier changes or natural characteristics.

11. Nutritional Information

Any nutritional information provided on our website is intended as general guidance only.

Values may vary due to natural variations in ingredients and production methods.

Customers requiring specific nutritional advice should consult a suitably qualified healthcare professional.

12. Special Diets

Customers following specialist diets, including those relating to allergies, intolerances, medical conditions, religious observance or lifestyle choices, should review product information carefully before placing an order.

If you are uncertain whether a product is suitable, please contact us before ordering.

13. Product Recalls

If a product supplied by Farm & Table becomes subject to a food safety recall, we will make reasonable efforts to notify affected customers using the contact information held on our systems.

Customers should follow any recall instructions issued and should not consume recalled products.

14. Customer Responsibilities

Customers agree to:

• Inspect products promptly upon delivery.
• Refrigerate or freeze products immediately where required.
• Follow all storage instructions.
• Follow cooking guidance.
• Read allergen information before consumption.
• Keep products away from vulnerable individuals where appropriate.
• Dispose of products safely if they are no longer suitable for consumption.

15. Limitation of Liability

Nothing within this Disclaimer limits or excludes any liability that cannot legally be excluded under applicable law.

Subject to that requirement, FARM & TABLE LTD accepts no responsibility for issues arising from:

• Incorrect storage after delivery.
• Failure to follow cooking instructions.
• Consumption beyond the Use By date.
• Failure to review allergen information.
• Customer misuse of products.
• Failure to maintain refrigeration after delivery.

16. Product Concerns

If you believe a product:

• Is unsafe.
• Is contaminated.
• Is incorrectly labelled.
• Is damaged.
• Does not meet expected quality standards.

Please contact us immediately and retain the product where reasonably possible until we have completed our investigation.

Photographs may assist our investigation.

17. Changes to this Disclaimer

We reserve the right to amend this Disclaimer at any time to reflect:

• Changes in legislation.
• Supplier updates.
• Food safety guidance.
• Operational improvements.

The latest version will always be available on farmandtable.co.uk.

18. Related Documents

This Disclaimer should be read alongside:

• Online Sales Terms & Conditions.
• Delivery Policy.
• Returns & Refund Policy.
• Privacy Policy.
• Website Terms of Use.

19. Contact Us

If you have any questions regarding food safety, allergens or product suitability, please contact:

FARM & TABLE LTD

105 High Street

Brentwood

Essex

CM14 4RR

Telephone: 07432 689620

Email: [email protected]

Website: https://farmandtable.co.uk

We encourage customers to contact us before ordering if they require additional product or allergen information.