Subscription Terms & Conditions

1. Introduction

These Subscription Terms & Conditions (“Subscription Terms”) govern all recurring subscription products and services offered by FARM & TABLE LTD (“Farm & Table”, “we”, “our” or “us”).

These Terms apply to any recurring order placed through farmandtable.co.uk, including but not limited to meat boxes, seasonal produce, pantry essentials, meal bundles and any future subscription products.

By subscribing, you agree to these Subscription Terms together with our:

• Online Sales Terms & Conditions
• Delivery Policy
• Returns & Refund Policy
• Cancellation Policy
• Privacy Policy
• Website Terms of Use

2. Subscription Products

Subscription products may include:

• Weekly meat boxes.
• Fortnightly meat boxes.
• Monthly meat boxes.
• Seasonal produce boxes.
• Family food boxes.
• BBQ selections.
• Pantry subscriptions.
• Chef’s selection boxes.
• Other recurring food products introduced by FARM & TABLE LTD.

Available subscription products may change from time to time.

3. Creating a Subscription

To create a subscription you must:

• Be at least 18 years of age.
• Create a customer account where required.
• Provide accurate billing and delivery information.
• Supply a valid payment method.
• Accept these Subscription Terms.

Subscriptions become active once your first payment has been successfully authorised.

4. Subscription Frequency

Available delivery frequencies may include:

• Weekly.
• Every two weeks.
• Monthly.
• Other recurring schedules as displayed on our website.

Your chosen frequency will continue until your subscription is cancelled or terminated.

5. Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle.

By purchasing a subscription, you authorise FARM & TABLE LTD to collect payment using your chosen payment method before each scheduled delivery unless you cancel beforehand.

6. Pricing

Subscription prices are displayed at the time of purchase.

Prices include VAT where applicable.

Delivery charges, where applicable, will be shown during checkout.

We may change subscription prices from time to time. Where a price increase affects an existing subscription, we will provide reasonable advance notice before the new price takes effect.

7. Payment

Payments are collected automatically before each subscription order is prepared.

If payment cannot be authorised:

• We may retry the payment.
• Delivery may be delayed.
• The subscription may be suspended.
• Future deliveries may be cancelled until payment is received.

8. Product Availability

As many products are sourced from independent farms and producers, availability may vary.

Where an item is unavailable, we may:

• Substitute it with a product of similar quality and value.
• Delay dispatch.
• Remove the item and adjust the order where appropriate.
• Contact you regarding available alternatives.

9. Changes to Your Subscription

You may be able to:

• Change your delivery frequency.
• Update your delivery address.
• Change payment details.
• Pause your subscription.
• Skip a scheduled delivery.
• Upgrade or downgrade your subscription.

Changes must be made before the published cut-off time displayed within your customer account.

Changes requested after the cut-off may apply to the following delivery.

10. Pausing a Subscription

Where available, subscriptions may be paused temporarily.

The maximum pause period and any conditions will be displayed within your customer account.

During a pause, no subscription payments will be taken unless otherwise stated.

11. Cancelling Your Subscription

You may cancel your subscription at any time before the published cut-off date for your next scheduled delivery.

Cancellation requests received after the cut-off may not prevent the next order from being processed if preparation has already begun.

Once cancelled:

• Future recurring payments will stop.
• Any order already prepared or dispatched will still be delivered.
• Your customer account will remain active unless separately closed.

12. Perishable Products

Many subscription products contain fresh, chilled or frozen food.

Once an order has entered preparation or dispatch, it cannot normally be cancelled because the products are liable to deteriorate or expire rapidly.

This does not affect your statutory rights where products are faulty, unsafe or not as described.

13. Delivery

Subscription deliveries are subject to our Delivery Policy.

Customers are responsible for:

• Keeping delivery details up to date.
• Ensuring someone is available where required.
• Refrigerating or freezing products promptly.
• Inspecting deliveries upon arrival.

14. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Refunds may be available where:

• Products are damaged.
• Products are faulty.
• Incorrect products are supplied.
• Your statutory consumer rights apply.

15. Promotional Offers

Subscription discounts, introductory offers and promotional pricing:

• Apply only where specified.
• May be limited to new subscribers.
• May expire after a stated period.
• Cannot normally be combined with other promotions.

Where promotional pricing ends, the standard subscription price will apply unless otherwise stated.

16. Our Right to Suspend or Cancel

We may suspend or terminate a subscription where:

• Payment cannot be collected.
• Fraud is suspected.
• These Terms are breached.
• Products are no longer available.
• We discontinue the subscription service.
• Circumstances beyond our reasonable control prevent continued supply.

Where reasonably practicable, we will notify affected customers in advance.

17. Limitation of Liability

Nothing in these Subscription Terms excludes liability that cannot legally be excluded.

Subject to applicable law, FARM & TABLE LTD shall not be liable for:

• Indirect or consequential loss.
• Delivery delays outside our reasonable control.
• Temporary product shortages.
• Changes to seasonal product availability.

Our total liability shall not exceed the value of the affected subscription order except where prohibited by law.

18. Changes to these Terms

We may update these Subscription Terms from time to time.

Where changes materially affect existing subscriptions, we will provide reasonable notice before the revised Terms take effect.

The latest version will always be available on farmandtable.co.uk.

19. Governing Law

These Subscription Terms are governed by the laws of England and Wales.

Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

20. Contact Us

For subscription enquiries, please contact:

FARM & TABLE LTD

105 High Street

Brentwood

Essex

CM14 4RR

Telephone: 07432 689620

Email: [email protected]

Website: https://farmandtable.co.uk